Inside Sales Specialist
Drive Sales Growth Across Dealer & Digital Channels
At MasterSpas, we’re constantly evolving how we connect with customers—from supporting our dealer network to expanding our direct-to-consumer brands like Chilly GOAT and Sweaty GOAT.
As an Inside Sales Specialist, you’ll play a key role in driving revenue across both channels. This is a dynamic position that blends inside sales, e-commerce strategy, and cross-functional collaboration—ideal for someone who enjoys building relationships, solving problems, and finding new ways to grow the business.
About MasterSpas
MasterSpas is a leader in spa manufacturing, known for innovation, quality, and customer satisfaction. We are driven by our mission to help people live life better—and our sales team plays a key role in making that happen.
What You’ll Do
This role is focused on driving results, improving processes, and supporting both our dealer network and online sales growth.
Dealer Engagement & Inventory Movement
- Partner with Dealers and Territory Sales Representatives to move inventory and drive sales
- Identify aging or stalled inventory and proactively develop solutions
- Support dealers in meeting sales targets through outreach, communication, and follow-up
- Encourage timely shipment and order fulfillment
E-commerce & Direct-to-Consumer Growth
- Manage and support online sales activity for Chilly GOAT and Sweaty GOAT
- Collaborate with Marketing on campaigns, promotions, and digital engagement
- Identify opportunities to grow online sales and improve the customer buying experience
- Track performance metrics and recommend new strategies to increase revenue
Sales Innovation & Process Improvement
- Bring new ideas to improve sales processes and simplify workflows
- Evaluate current systems and identify opportunities for efficiency
- Support pilot programs and sales initiatives led by leadership
- Think creatively about how to improve results across the sales funnel
Sales Operations & Systems
- Maintain dealer agreements, CRM data, and internal sales systems
- Track key metrics such as inventory movement and shipment status
- Ensure accurate dealer and territory information across platforms
Coordination & Support
- Assist with sales meetings, training events, and dealer visits
- Coordinate logistics for visiting dealers and Territory Representatives
- Participate in team meetings and cross-functional collaboration
What We’re Looking For
We’re seeking a motivated, relationship-driven individual who is comfortable balancing sales, data, and digital tools.
Preferred Experience:
- Inside sales, e-commerce, customer service, or dealer/distributor environments
- Experience with online sales platforms or direct-to-consumer (D2C) channels
- Familiarity with CRM or sales systems
Key Skills & Traits:
- Strong communication and persuasion skills
- Comfortable initiating conversations and driving action
- Highly organized with the ability to manage multiple priorities
- Creative thinker who enjoys improving processes
- Interest in digital sales, e-commerce growth, and customer experience
What Sets You Up for Success
- A proactive, results-driven mindset
- Ability to build relationships with dealers and internal teams
- Comfort working in a fast-paced, evolving environment
- Willingness to challenge the status quo and bring new ideas
What You Can Expect
- A high-impact role directly tied to revenue growth
- Performance-based incentives in addition to base salary
- Opportunity to work across both traditional sales and e-commerce channels
- A collaborative environment with Sales, Marketing, and Operations teams
- A consistent schedule with half-day Fridays
Apply Today
If you’re excited about combining sales, strategy, and digital growth—and want to make a measurable impact—we encourage you to apply and join our team.
JOB TYPE:
Full Time
SCHEDULE:
M–Th 7:00am-5:00pm (with an hour unpaid lunch); Friday 8:00am-12:00pm, with travel as required
COMPENSATION:
Based on experience