Account Representative

Under the direction of the Dealer Support Manager this position is responsible for providing the best support possible to assigned accounts from our world wide dealer network.

·        Staying organized and up to date on all paperwork, orders & files.

·        Manage inventory for assigned dealers.

·        Coordinate with the dealers to determine and process shipments.

·        Prepare sales orders and packing slips.

·        Process shipments and communicate with the Shipping department.

·        Work with production to ensure spas are completed for shipments.

·        Coordinate with shipping to ensure smooth and accurate shipments.

·        Build relationships with dealers to maintain and grow their account.

·        Develop/update shipment recordkeeping as needed.

·        Resolve possible dealer concerns and problems.

·        Proven attention to detail and data entry accuracy is a must.

·        Must be able to prioritize and manage multiple tasks.

·        Superior interpersonal, communication, and organizational skills.

·        Experience in a similar field (see “See Essential Duties and Responsibilities” above) or experience with Master Spas product and systems.

·        Competent with Microsoft Office programs, especially Excel and Outlook.

·        Experience with SAGE100 or other accounting software is a plus.

·        High school diploma or equivalent minimum.

Full Time


7:00am-5:00pm M-Th with 1 hour lunch, Fridays 8:00am-12:00noon


$18.00-$20.00 per hour based on experience to start, with increases as you reach training levels & milestones within the first year.


This position is located in Fort Wayne, IN.