Dealer Support Account Representative

Under the direction of the Dealer Support Manager this position is responsible for providing the best support possible to assigned accounts from our world wide dealer network.

·        Staying organized and up to date on all paperwork, orders & files.

·        Manage inventory for assigned dealers.

·        Coordinate with the dealers to determine and process shipments.

·        Prepare sales orders and packing slips.

·        Process shipments and communicate with the Shipping department.

·        Work with production to ensure spas are completed for shipments.

·        Coordinate with shipping to ensure smooth and accurate shipments.

·        Build relationships with dealers to maintain and grow their account.

·        Develop/update shipment recordkeeping as needed.

·        Resolve possible dealer concerns and problems.

·        Proven attention to detail and data entry accuracy is a must.

·        Must be able to prioritize and manage multiple tasks.

·        Superior interpersonal, communication, and organizational skills.

·        Experience in a similar field (see “See Essential Duties and Responsibilities” above) or experience with Master Spas product and systems.

·        Competent with Microsoft Office programs, especially Excel and Outlook.

·        Experience with SAGE100 or other accounting software is a plus.

·        High school diploma or equivalent minimum.

JOB TYPE:
Full Time

SCHEDULE:

7:00am-5:00pm M-Th with 1 hour lunch, Fridays 8:00am-12:00noon

COMPENSATION:

$18.00-$20.00 per hour based on experience to start, with increases as you reach training levels & milestones within the first year.

Location:

This position is located in Fort Wayne, IN.

To be considered for this position, applicants must upload a resume or fill in their work history on the job application. Incomplete applications may not be reviewed. Please ensure your experience and qualifications are clearly outlined before submitting your application.