Dealer Support Specialist





Under the direction of the Dealer Support Manager this position is responsible for providing the best support possible to assigned accounts from our world wide dealer network.

Staying organized and up to date on all paperwork, orders & files

Coordinate with the dealers to determine and process shipments

Prepare sales orders and packing slips

Work with production to ensure spas are completed for shipments

Coordinate with shipping to ensure smooth and accurate shipments

Build relationships with dealers to maintain and grow their account

Develop/update shipment record keeping as needed

Resolve possible dealer concerns and problems

Proven attention to detail and data entry accuracy is a must

Must be able to prioritize and manage multiple tasks

Superior interpersonal and communication skills

Experience in a similar field (See Essential Duties and Responsibilities above) or experience with Master Spas product and systems

Competent with Microsoft Office programs, especially Excel and Outlook

Experience with SAGE 100 or other accounting software is a plus

High school diploma or equivalent minimum

JOB TYPE:
Full Time

SCHEDULE:

7:00am-5:00pm M-Th with 1 hour lunch, Fridays 8:00am-12:00noon

COMPENSATION:

$15.00-$17.00 per hour based on experience