Dealer Support Specialist


Under the direction of the Dealer Support Manager this position is responsible for supporting various dealers worldwide.


The essential duties and responsibilities include but are not limited to the following:

  • Staying organized and up to date on all paperwork, orders & files
  • Coordinate with the dealers to determine and process shipments
  • Prepare sales orders and packing slips
  • Work with production to ensure spas are completed for shipments
  • Coordinate with shipping to ensure smooth and accurate shipments
  • Build relationships with dealers to maintain and grow their account
  • Resolve possible dealer concerns and problems

Additional duties and responsibilities as deemed necessary by management.


Proven attention to detail and data entry accuracy is a must

Must be able to prioritize and manage multiple tasks

Superior interpersonal and communication skills

Experience in a similar field (see “See Essential Duties and Responsibilities” above) or experience with Master Spas product and systems

Competent with Microsoft Office programs, especially Excel and Outlook

Experience with SAGE100 or other accounting software is a plus

High school diploma or equivalent minimum


Job Type: Full-time

Schedule: Monday – Thursday 7am-5pm with an hour unpaid lunch & Fridays 8am-12pm

Compensation: $13.00 – $15.00 per hour plus competitive benefits package


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